NoteHarbor plans are a low base price plus a per-loan servicing fee above your plan's included loans.
The per-loan servicing fee
Each loan above your plan cap bills a small monthly servicing fee (as low as $2.20/loan on Business). Most note holders pass this through to their borrowers as a standard servicing charge, so it nets to zero for you. You're never blocked from adding a loan. It just bills the fee.
Monthly or annual: 2 months free on annual
Every tier can bill monthly or annually. The annual price is 10× the monthly price, so you get 2 months free (about 17% off). Flip the Monthly / Annual toggle on Settings → Billing to compare, then subscribe or switch:
- Switching monthly → annual applies right away. Stripe credits your unused monthly time against the annual charge (standard proration).
- Switching annual → monthly takes effect at the end of your paid-through year. You keep what you paid for; nothing is refunded mid-term. This includes moving to a bigger tier on monthly billing: any move off an annual term waits for the year to end.
What the annual discount covers, and what it never covers. The 2-months-free rate applies to plan tiers only, plus one exception: on an annual plan, the RentHarbor add-on is offered at the same annual rate ($200/yr instead of $20/mo). It never applies to team seats, Deep Analysis, or usage-based fees (per-loan servicing, storage, rental-unit overage, Deep Analysis operations). Those always bill monthly at their regular price, whatever term your plan is on.
Storage & users
Each plan includes document storage (5 to 200 GB) and a number of users; overage storage bills per GB. See Settings → Billing for your live usage vs. your plan.
White-label (Pro and up)
On Pro and Business you can put your company name and logo on statements and invoices. Set it under Settings → Branding.
Trial & comp
New accounts get a 14-day free trial. After it ends, your data stays intact and read-only until you choose a plan. Importing during the trial is capped at 10 loans total; loans you add by hand aren't affected, and choosing a plan lifts the import limit.