Note Bot (plain-English explanations, help-center search, and loan Q&A) is free on every plan, not an add-on. Beyond your plan, NoteHarbor has two optional add-ons you can switch on (and off) any time from Settings → Billing.
Deep Analysis: $10/mo
AI-powered document intelligence for heavy migrations: AI PDF loan import and county tax-record extraction, using Claude (Opus). Each month includes 25 operations, one operation = one PDF import or one county tax-account scrape (a property with several tax accounts uses one operation per account), then $0.75/operation, metered daily. CSV import is always free and never metered: prefer it when you can export one. On a paid plan, click Add: $10/mo on the Deep Analysis card. It's already included on active free trials and comped accounts. Full detail: The Deep Analysis add-on.
RentHarbor (rentals): $20/mo ($200/yr on annual plans)
Turns on the Rentals workspace: units, tenancies, rent ledgers, maintenance work orders, a renter portal, and rental reports, with each property's underlying loan debt shown alongside. Click Start Rentals on the Rentals card for a 14-day free trial, then $20/mo. If you're on a paid plan it's added to your subscription; on a trial it opens Stripe checkout. Remove it any time from the same card.
On an annual plan, RentHarbor is offered at $200/yr: the same 2-months-free rate as the tiers (see Plans, per-loan fees & white-label). On annual billing it bills the day you add it, prorated to your annual renewal. The 14-day free trial applies on monthly billing. Its per-unit overage still bills monthly at the regular rate.
How add-ons bill
- On a paid subscription, an add-on rides along on your existing invoice.
- Add-ons are capacity/feature unlocks, separate from your plan's per-loan and per-seat pricing.
- The annual discount never applies to Deep Analysis or team seats: they always bill monthly at full price on any term. RentHarbor is the one add-on with an annual rate, and only on annual plans. On an annual plan, adding seats or Deep Analysis goes through support (billing terms can't mix on one subscription). The price is the same either way.
- Removing an add-on stops the recurring charge and turns the feature off; your data stays intact. On an annual plan, the unused add-on time comes back as account credit applied to your future invoices, never a cash refund.
Only the Owner (and co-owners) manage billing and add-ons. See Team roles.