Team roles: Owner, Admin & Team Member

What each role can see and do, and how the account owner becomes the Owner.

Updated June 13, 2026

Bring your bookkeeper or partner into NoteHarbor with the right level of access.

The three roles

  • Owner — full control of the account, including billing, branding, and sensitive views like the per-loan Audit Log. There is exactly one ultimate owner of the account.
  • Admin — day-to-day management of loans, borrowers, payments, escrow, and documents, without account-level billing control.
  • Team Member — works inside the loan book on the tasks you'd expect, with the narrowest set of account-level powers.

The owner is automatic

The person who creates the account is automatically the Owner — no setup step required. From there, invite others under Settings → Team and assign each the role that fits.

Picking a role

Give partners and managers Admin; give a bookkeeper or assistant Team Member. Keep Owner for whoever owns the billing relationship and should see owner-only surfaces like the Audit Log.

Roles control what's visible and editable in the app — match the role to the trust and responsibility of each teammate.

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Team roles: Owner, Admin & Team Member · NoteHarbor Help