The Maintenance page (/rentals/maintenance) is where repairs live — from the request to the paid invoice.
Work orders
Create a New Work Order with a title, description, the property and unit, an assigned vendor, a priority (Emergency, High, Medium, or Low), and an estimated cost. Each order moves through statuses you set inline: Open → Assigned → In progress → On hold, then Completed or Cancelled. The dashboard's Open work orders count reflects anything not yet closed.
Vendors
Keep a list of the contractors you use — name and trade — and see how many orders each is on. Add one with New Vendor. Each vendor row shows a masked Tax ID (add or change it from the edit pencil — it's stored encrypted, with only the last 4 digits ever displayed) so year-end 1099s are ready to go.
Vendor 1099-NECs
The 1099s button on the Vendors section lists everyone you paid during a tax year — totals come from your logged rental expenses (work-order costs count once, never double). Vendors paid $600 or more are preselected per the IRS reporting threshold; under-$600 vendors generate only if you tick generate anyway. Pick Recipient Copy B (masked TIN) or the payer filing copy (full TIN — admin-only, audited, and MFA-gated when enforced), and download the batch as a ZIP. Vendors missing a Tax ID are flagged and skipped until you add one. Paper filing only — not tax advice.
Logging the cost
Click Log Expense to attach a real cost to a work order (or to a property on its own). Expenses are categorized by cost class — OPEX or REPAIR (operating, deductible) vs. CAPEX or IMPROVEMENT (capitalized, depreciated) — which is what feeds the accounting and Schedule E numbers.
Renters can open a maintenance request from their portal; it arrives here as a work order.