Note & loan servicing, in the cloud

Servicing software
for the notes you hold.

NoteHarbor is the servicing back office for private lenders and seller-finance note holders. Penny-accurate amortization and waterfall, payments, escrow, 1098 & Metro 2, and a borrower portal, plus Note Bot and a built-in team workspace.

No credit card to start · The full product, not a demo

Built for private lenders, seller-finance note holders & servicers

Integer-cents math engineRESPA-compliant escrowForm 1098 & Metro 2 readyBank-grade audit trail

One harbor · every device

Your whole book,
wherever you are.

NoteHarbor isn't just a website — it's a fleet. The web command center, a companion app in your pocket, a free calculator for any deal on any napkin, and portals your borrowers and tenants never have to install. Every one of them reads the same ledger.

The web command center

The flagship — where servicing happens.

This is the book every other surface reads. Record a payment and the waterfall splits it to the cent across principal, interest, escrow, and fees; the remaining schedule re-projects itself; late fees, escrow analysis, and year-end 1098s stay in lockstep — and the audit trail writes itself behind every change. Wraps, partials, collections, and full-circle conversions all live here too, beside your team's Office channels, notes, and tasks.

Payments & waterfallRESPA escrow1098 & Metro 2Wraps & partialsCollectionsAudit trail

Two apps that finish the ecosystem App Store & Google Play · coming soon

Both are on their way to the stores. NoteHarbor Mobile will sync to your portfolio so you can see everything that's going on — balances, who's due, payments as they post — and chat with your team on tasks and updates so everything keeps moving smoothly. For security it will be view-only across the entire portfolio — nothing about your book can be changed from a phone. NoteHarbor Calculator will be free for everyone: amortization, payment and payoff math, and price↔yield solving on the same integer-cents engine the platform runs on.

Borrower portal

One secure magic link — no login, no app install. Live balance, payoff quote, and payment history, straight from your ledger and always current.

Void of personal information and private loan data — no SSNs, tax IDs, or terms. Each link shows only that borrower's balance and history.

Resident portal RentHarbor

Tenants get the same magic-link treatment — rent ledger, documents, and work-order requests with zero accounts to manage.

Void of personal information and any loan data — a tenant sees only their own rent ledger, never your notes or wider book.

Investor toolkit

Deal Analyzer, IRR yield solver, price↔yield pricing, partial purchases, wrap structures, and a capital-gains ledger — buy-side math in the same harbor.

One integer-cents ledger underneath it all.

Web, mobile, calculator, and portals never disagree — they're all reading the same book.

The servicing core

Everything a note takes to service, in one place.

The math, the payments, the escrow, the tax forms, and the audit trail, designed to work together so you don't stitch tools and spreadsheets together yourself.

Penny-accurate servicing engine

Amortizing, interest-only, and balloon notes at any frequency, on an integer-cents math engine. Every schedule, payment waterfall, and payoff quote ties out to the cent, and recorded payments re-project the remaining schedule automatically.

Payments & waterfall

Record payments and the waterfall applies itself across principal, interest, escrow, fees, and suspense. Curtailments and payoffs reshape the schedule on the spot.

RESPA escrow analysis

Escrow accounts with running balances, insurance and tax disbursements, and a compliant annual analysis under the 12 CFR 1024.17 cushion cap.

1098, Metro 2 & statements

Year-end Form 1098 PDFs, Metro 2 credit-bureau reporting, and professional borrower statements on demand, generated from the same ledger you service against.

Wraps & AITD structures

Link a wrap or all-inclusive note to its underlying loans and see the interest spread, a combined amortization view, and net cashflow across the whole structure.

Bank-grade audit trail

Every payment, edit, and status change is logged with before-and-after values and a required note. Owner-only, humanized, and built to hold up.

Add seats for your team

Give teammates their own logins. Extra full-access seats are a $12/seat/mo add-on on Pro and Business, so your whole operation works from the same book with its own audit trail.

A borrower portal, included on every plan

Share one secure link and borrowers can view their loan and download statements and payoff quotes, with no login to your system required, always current and straight from your servicing ledger.

  • One secure link, with no login or app install for borrowers
  • Live balance, payoff quote, and full payment history
  • Always current, straight from your servicing ledger

Switching is the easy part

Bring your book over
in an afternoon.

From spreadsheets, NoteSmith, or a shoebox of PDF statements — the import wizard rebuilds every loan with its full payment history, and the NoteHarbor engine re-projects each schedule from the real balance. Your audit trail starts the moment you land, and year-end forms generate from day one.

  1. 1

    Guided CSV import with auto-mapping

    NoteSmith exports map themselves. Column matching, previews, and validation before anything touches your book.

  2. 2

    Full payment history, checksum-verified

    Import years of history and the wizard reconciles it cent-exact against the note terms — no silent drift, ever.

  3. 3

    Even a PDF statement works

    Drop a servicer's PDF statement and the AI import reads it into structured history — privacy-scrubbed before anything leaves the building, then a terms interview and checksum confirm the rebuild.

  4. 4

    The engine takes it from here

    Schedules re-project from live balances, the waterfall applies going forward, and your first 1098 season is already handled.

Included free · Note Bot

A helper that explains,
in plain English.

Note Bot is included free on every plan. It clarifies servicing concepts, finds the right help article, and answers light questions about your own loans. Built to stay in its lane, and always ready when you want a hand.

  • Explains issues & answers how-to

    Ask what escrow shortage means or how to record a payoff, and it explains in plain language and points you to the right guide in the help center.

  • Light questions about your loans

    “Which notes are 30+ days late?” “What's the balance on #2041?” Answered from your live book, never invented.

  • Privacy-safe by design

    Never sees sensitive data like tax IDs or Social Security numbers.

Office · included on every plan

Your team's workspace, next to the book.

Office is a built-in collaboration layer with channels, notes, tasks, and a calendar, so servicing conversations happen where the loans live, not in a separate chat app.

Channels

Team channels with threaded replies and @mentions keep servicing conversations next to the book, not in a separate chat app.

Workspace notes

Shared notes with comments and @mentions, so decisions and context live where your team already works.

Tasks

Assign and track servicing to-dos with comment threads, so follow-ups on a late loan don't fall through the cracks.

Calendar

A shared calendar for the whole operation, tied to the work you're already doing in NoteHarbor.

Available add-on · RentHarbor

Own rentals too?
Manage them here.

RentHarbor adds full property and rent management inside NoteHarbor, address-synced to the notes you already service: one place for the loans you hold and the doors you rent.

  • Landlord dashboard with rent roll, leases, tenants, and eviction tracking
  • Rent ledger: recurring charges, prorations, deposits, and late tracking — billing stays in your hands
  • Resident portal by magic link, so tenants have no account to manage
  • Work orders, vendor expenses, insurance, per-property P&L, and Schedule E export

$20/mo, add it to any plan

Includes 20 rental units; additional units are $1.50/unit/mo above that. Starts with a 14-day free trial.

Simple, capacity-based pricing

Low base. Fair servicing.

Pick a plan for the loans you have today. Every plan includes the servicing core, the borrower portal, and the Office workspace. Above your cap, a small per-loan fee kicks in, and most note holders pass it straight through to borrowers.

Solo

For the individual note holder

$40/mo

10 loans included

then $2.9/loan/mo servicing

  • Up to 10 loans, then $2.90/loan/mo — pass through to borrowers
  • 1 user
  • 5 GB document storage
  • Escrow analysis & borrower portal included
  • PDF statements & invoices
  • Office — Channels, Tasks, Notes & Calendar
Start free trial

Starter

Perfect for getting started

$69/mo

30 loans included

then $2.6/loan/mo servicing

  • Up to 30 loans, then $2.60/loan/mo — pass through to borrowers
  • 1 user + 1 assistant login (limited role)
  • 10 GB document storage
  • Escrow analysis & borrower portal included
  • PDF statements & invoices
  • Email support
  • Office — Channels, Tasks, Notes & Calendar
Start free trial
Most popular

Pro

For growing lending operations

$119/mo

50 loans included

then $2.35/loan/mo servicing

  • 50 loans included, then $2.35/loan/mo — pass through to borrowers
  • 3 full users — add more for $12/seat/mo
  • 50 GB document storage
  • Custom-branded documents — your logo & info
  • Escrow analysis & borrower portal included
  • Priority support
  • Office — Channels, Tasks, Notes & Calendar
Start free trial

Business

Built for scale

$229/mo

150 loans included

then $2.2/loan/mo servicing

  • 150 loans included, then $2.20/loan/mo — pass through to borrowers
  • 6 full users — add more for $12/seat/mo
  • 200 GB document storage
  • Custom-branded documents — your logo & info
  • Dedicated support
  • Office — Channels, Tasks, Notes & Calendar
  • Need more? Talk to Enterprise sales
Start free trial

Every plan starts with a 30-day free trial — pick monthly or annual billing when you subscribe from Settings → Billing.

Every plan includes a set number of loans — go over, and each extra loan just bills a small monthly servicing fee. See exactly how the fee works ↓

The per-loan servicing fee, in plain English

Say you're on Pro — $119/mo with 50 loans included:

1

You add loans 51, 52, and 53

Nothing breaks and nothing blocks you — add every loan your book needs, whenever you need to.

2

Each extra loan bills $2.35/mo

3 extra loans × $2.35 = $7.05 on next month's invoice. That's the whole fee — it stops the moment you're back under your cap.

3

Most holders charge it to the borrower

Add it to the borrower's monthly servicing charge and your out-of-pocket cost is $0.

The per-loan rate gets cheaper as your plan grows: Solo $2.90 · Starter $2.60 · Pro $2.35 · Business $2.20 per loan per month.

Add only what you need.

Note Bot is included free on every plan. The optional Deep Analysis add-on (AI PDF import & county tax extraction) and RentHarbor rental management are available on top of any plan. Turn them on when they earn their keep, leave them off when they don't.

Enterprise

Custom-branded & bespoke: unlimited loans & users, custom contracts, and a dedicated account manager.

Contact sales

Questions, answered.

Who is NoteHarbor for?

NoteHarbor is built for private lenders, seller-finance note holders, and note investors and servicers who need real servicing software (penny-accurate amortization, a payment waterfall, escrow, tax reporting, and a borrower portal) without a desktop install or a stack of spreadsheets.

Is there a free trial?

Yes. Every account starts with a full 30-day free trial and no credit card to begin. You get the complete product, so you can migrate a real portfolio and see it work before you pay.

What does Note Bot actually do?

Note Bot is included free on every plan. It explains servicing concepts in plain English, searches the help center to answer how-to questions, and answers light questions about your own loans' non-sensitive data, such as balances, who's due, and payoff figures. It never touches sensitive data like tax IDs or Social Security numbers. The only paid AI is the optional Deep Analysis add-on, which reads a PDF loan document or a county tax-record page into structured data for heavy migrations.

What are the mobile apps?

Two are on the way to the App Store and Google Play. NoteHarbor Mobile will sync to your portfolio so you can see everything that's going on — balances, who's due, payments as they post — and chat with your team on tasks and updates. For security it will be view-only across the entire portfolio: nothing about your book can be changed from a phone. NoteHarbor Calculator will be free for everyone, account or not: amortization, payment and payoff math, and price-to-yield solving on the same integer-cents engine that powers the platform.

What can borrowers and tenants see in the portals?

Only their own numbers. The borrower portal shows a live balance, payoff quote, and payment history behind one secure link; the resident portal shows a tenant their own rent ledger and documents. Both are void of personal information and private loan data — no SSNs, no tax IDs, no terms, and no visibility into your wider book.

What is the Office workspace?

Office is a built-in collaboration layer included on every plan: team channels with @mentions, shared workspace notes with comments, tasks, and a calendar. Your servicing conversations live next to the loan book instead of in a separate app.

Can I manage rentals too?

Yes. RentHarbor is an available add-on from $20/mo: 20 rental units are included, then each additional unit is $1.50/unit/mo, and it starts with a 14-day free trial. It adds a landlord dashboard, rent roll, leases and tenants, a rent ledger with recurring charges and late tracking, a resident portal, and per-property P&L with Schedule E export, address-synced to the notes you already service.

Can I move my existing loans over?

Yes. Add loans through a guided wizard with full payment history, and the penny-accurate engine re-projects every schedule from the real balance. Your audit trail starts the moment you import.

What happens when I go over my included loans?

Nothing breaks. Loans above your plan cap simply bill a small per-loan servicing fee for that tier, as low as $2.20/loan on Business. You're never blocked from adding a loan, and most note holders pass the fee straight through to the borrower so it nets to zero.

Can I pay annually?

Yes. Every tier has an annual option at 10× the monthly price — you get 2 months free (about 17% off). The discount applies to plan tiers only: team seats, Deep Analysis, and usage-based fees always bill monthly at their regular price. On an annual plan, RentHarbor is available at the same 2-months-free annual rate.

Bring your notes into a safe harbor.

Plans start at $40/month with a 30-day free trial. No up-front license, and your portfolio lives securely in the cloud.

Moving a book off another servicer, or need more than a seat count? Talk to us.

NoteHarbor: Note & Loan Servicing for Private Lenders