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Delinquency tracking & late-payment reminders

How loans are flagged delinquent, the days-late count, and sending a late-payment reminder.

Updated June 13, 2026

NoteHarbor watches every loan against the clock so you don't have to.

When a loan goes delinquent

Each loan has a grace period set by Late charge days (lateChargeDays) on the loan. Once a scheduled payment is unpaid past that grace window, the loan is flagged delinquent. The days-late count recalculates every day against the server clock, so it's always current the moment you open the app (no manual refresh).

How the grace window is counted for late fees: the due date itself is day 1 of grace. A loan with Late charge days = 10 and an installment due the 1st is inside grace the 1st through the 10th, and the 11th is the first late day. A 15-day grace covers the 1st through the 15th and is late on the 16th. Setting Late charge days to 0 means no grace at all, so the installment is late on its own due date.

Spotting it

Delinquent loans carry a red delinquency badge in the loans list, with the days-late count right on the row. Sort or scan the list to triage who needs attention first.

Send a late-payment reminder

Open the loan's Payments tab and click Send late payment reminder. NoteHarbor emails the borrower a courteous past-due notice, and the send is written to the loan's audit trail so you have a record of every nudge.

It feeds the foreclosure tracker

Persistent delinquency is the front end of the foreclosure timeline. When a loan is far enough behind, you can open a case from the Foreclosure tab and the history carries forward.

Tip: set realistic lateChargeDays per loan so the badge reflects each note's actual grace terms.

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Delinquency tracking & late-payment reminders · NoteHarbor Help