Delinquency tracking & late-payment reminders

How loans are flagged delinquent, the days-late count, and sending a late-payment reminder.

Updated June 13, 2026

NoteHarbor watches every loan against the clock so you don't have to.

When a loan goes delinquent

Each loan has a grace period set by Late charge days (lateChargeDays) on the loan. Once a scheduled payment is unpaid past that grace window, the loan is flagged delinquent. The days-late count recalculates every day against the server clock, so it's always current the moment you open the app — no manual refresh.

Spotting it

Delinquent loans carry a red delinquency badge in the loans list, with the days-late count right on the row. Sort or scan the list to triage who needs attention first.

Send a late-payment reminder

Open the loan's Payments tab and click Send late payment reminder. NoteHarbor emails the borrower a courteous past-due notice, and the send is written to the loan's audit trail so you have a record of every nudge.

It feeds the foreclosure tracker

Persistent delinquency is the front end of the foreclosure timeline — when a loan is far enough behind, you can open a case from the Foreclosure tab and the history carries forward.

Tip: set realistic lateChargeDays per loan so the badge reflects each note's actual grace terms.

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Delinquency tracking & late-payment reminders · NoteHarbor Help