The loan detail page: tabs, Records & Loan Notes

A tour of a loan's page — the summary stats, the tab bar (Overview through Bankruptcy), the Records dropdown (Docs / Notes / Audit Log), and the Loan Notes pop-out.

Updated July 1, 2026

Click any loan to open its detail page — the single place you service that note. Here's how it's laid out.

The summary stats

Across the top, live stats read fresh on every visit: Current Balance, Currently Due, Regular Payment, Next Payment, and Payments Remaining. Because a loan's escrow is part of its regular payment, changing escrow flows straight into these numbers (see Round Up payments & the live loan summary). The header also carries Statements & receipts, Modify Loan, Edit loan, and the Loan Notes pop-out.

The tab bar

The main tabs walk the loan's whole life:

The Records dropdown

Record-keeping surfaces live in one right-aligned Records menu on the tab bar, each with a live count:

  • Docs — the loan's uploaded documents.
  • Notes — the per-loan notes with edit history.
  • Audit Log — every change to the loan (Owner/Admin only, so it's hidden for other roles). See Viewing the audit trail.

Picking an item just switches the loan to that view.

The Loan Notes pop-out

Click Loan Notes in the header and a panel slides out from the right so you can read and add notes from any tab without leaving the loan. It's the same notes surface as the Records → Notes tab (composer, list, and edit history), so anything you add shows up in both places. Close it with the X or Escape — dismissing it never forces a decision.

Which tabs and actions you see depends on your role; some record-keeping and destructive actions are Owner/Admin only.

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The loan detail page: tabs, Records & Loan Notes · NoteHarbor Help